Global Web Filtering Coverage - Console

Updated 3 hours ago by admin

The Unified Security Service is a global cloud platform that delivers a range of Internet security products from a single console. The Web Security and Cloud Application Security products operate from 10+ data centres worldwide for complete roaming coverage, best performance and failover. If you have a mobile workforce, the Web Security agent software will automatically connect to the fastest node available wherever your users happen to be in the world.

If you use the Web Security or Cloud Application Security products and you are based in the European Union, your account will be locked to the data centers in the UK & Europe region. This is because in order to provide the global Web Security service, certain personal data (specifically the end-user username, MAC address, IP address, email address and certain data sent to cloud applications if you also use Cloud Application Security) needs to be stored temporarily on servers outside of the EU. This temporary data is stored on an encrypted file system or partition and will ultimately be transferred to the data-at-rest region that you have configured for your account.

Verifying the region your account is using

To verify the region your account is currently using, click Settings (the cog icon at the bottom of the left-hand menu) in the console and open the Licenses tab. If Web Security or Cloud Application Control are licensed on your account, the region is shown under the module name. Refer to the table below for a list of countries included in each region.

In addition to this product-specific region, all of the log data collected by licensed products for your account will be stored in the data-at-rest region for your account, which was chosen at the time your account was provisioned.

The data-at-rest region isn't shown in the console yet; it will be added to Settings. Until then, check it in the USS Dashboard under Settings ⟶ Profile.

Opt-in to global Web filtering locations

If you are currently locked to a region and would like to opt-in to the global coverage or change to a different region, please email support@TrustLayer.co.uk requesting to opt-in and provide consent to make the change.

Available regions

Region Name

Countries where data is stored temporarily

Global

United States, UK, Netherlands, Sweden, South Africa, Australia, Japan

UK & Europe

UK, Netherlands, Sweden

United States

United States

Sweden

Sweden

Further information

Service IP addresses and ports

Data Retention Periods

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